Returns and Exchanges
At Cooper & French, we hold ourselves and our products to a higher standard. We recognize that your satisfaction is critical to our success. We will refund or exchange, within 30 days of receipt, any product that does not meet your expectations.
Please contact us by email at firstname.lastname@example.org to initiate a return or exchange.
When a refund is issued, you will be notified by email. We will apply a credit to your original method of payment within 5 business days after your return has been received. Your bank or credit card company may take several days to process and post your refund to your account.
You are responsible for any return shipping costs. Shipping expenses are non-refundable. Please consider using a shipping service that offers tracking.